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Service & Lifetime Warranty

Being a top quality product, all Flex 360® shears carry a Lifetime Warranty against defects in material or workmanship, and Flex 360® Shear Systems will replace shear parts including washers and pivot screws damaged or worn under normal use for the life of the shear. Additionally, all Flex 360® shears carry a One Year Edge Warranty against dullness, nicks and/or accidental damage to the blades.

Roth Shear Service Center is the sole authorized representative of Flex 360® Shear Systems for servicing and sharpening, and is actually owned by the same persons who developed the Flex 360® design. Roth Shear Service Center provides the best quality for all of your shear service and sharpening needs, and you will feel confident in knowing that you are sending your shears to the master craftsmen who designed and tooled the Flex 360® system. Note that all warranty service of Flex 360® shears must be performed by Roth Shear Service Center, and service obtained elsewhere will invalidate the warranty. Also, shears that obviously have been abused or have been serviced by any other company are not covered under this warranty.

In addition, Roth Shear Service Center provides its own Total 360 Service© for Flex 360® shears and any other brands. For Flex 360® shears that have been owned for more than the one-year edge warranty and for other brands, Roth Shear Service Center can provide quality service and sharpening. Total 360 Service© includes: inspection, cleaning, hand-honing, balancing, tension adjustment, special cosmetic polishing and regular UPS Ground return (with insurance).

Total 360 Service©: $30.00.

All warranty, servicing and sharpening questions should be directed toll free to
Roth Shear Service Center at:

Roth Shear Service Center
300 Covington Street
Madisonville, Louisiana, USA 70447
(877) 845-9869 (toll free)

 

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